The Effect of Quality Management on the Performance in Aviation Industry in Nigeria

Adesoji Kayode

doi:doi:10.11648/j.sjbm.20210903.17

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The Effect of Quality Management on the Performance in Aviation Industry in Nigeria

Adesoji Kayode

Published in Science Journal of Business and Management (Volume 9, Issue 3)

Received: 9 July 2021 Accepted: 20 July 2021 Published: 27 July 2021

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Abstract

The increasing demand by clients for better quality of transportation services in Nigeria has encouraged many companies especially in the aviation industry to provide quality services in order to grow in the marketplace. To meet this feat, the aviation industry in Nigeria has invested substantial resources in adapting and implementing quality management practices in their operations. The objective of this study is to evaluate the effect of quality management practices on the operational performance in Aviation industry in Nigeria. However, the specific objectives are to determine the relationship and the effect of quality management practices and operational performance in aviation sector. This study design is a descriptive research survey design which was analyzed using correlation and multiple regression analysis to evaluate the relation and the effect of quality management practices on operational performance. These analyses were carried out using statistical data for social scientist (SPSS v.22). The study reveals that there are positive and statistically significant relationship between quality management practices and operational performance at 5% level of significance. The study also concludes that quality management practices have significant positive effect on operational performance of aviation industry in Nigeria. The study therefore recommends that quality management practices should be effectively managed in the industry because each practice improves different aspects of firms’ operational performance.

Published in	Science Journal of Business and Management (Volume 9, Issue 3)
DOI	10.11648/j.sjbm.20210903.17
Page(s)	203-208
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2021. Published by Science Publishing Group

Keywords

Quality Management, Leadership, Customer Focus, Strategic Quality Planning, Performance, Operational Performance

References

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APA Style

Adesoji Kayode. (2021). The Effect of Quality Management on the Performance in Aviation Industry in Nigeria. Science Journal of Business and Management, 9(3), 203-208. https://doi.org/10.11648/j.sjbm.20210903.17

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Adesoji Kayode. The Effect of Quality Management on the Performance in Aviation Industry in Nigeria. Sci. J. Bus. Manag. 2021, 9(3), 203-208. doi: 10.11648/j.sjbm.20210903.17

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Adesoji Kayode. The Effect of Quality Management on the Performance in Aviation Industry in Nigeria. Sci J Bus Manag. 2021;9(3):203-208. doi: 10.11648/j.sjbm.20210903.17

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@article{10.11648/j.sjbm.20210903.17,
  author = {Adesoji Kayode},
  title = {The Effect of Quality Management on the Performance in Aviation Industry in Nigeria},
  journal = {Science Journal of Business and Management},
  volume = {9},
  number = {3},
  pages = {203-208},
  doi = {10.11648/j.sjbm.20210903.17},
  url = {https://doi.org/10.11648/j.sjbm.20210903.17},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20210903.17},
  abstract = {The increasing demand by clients for better quality of transportation services in Nigeria has encouraged many companies especially in the aviation industry to provide quality services in order to grow in the marketplace. To meet this feat, the aviation industry in Nigeria has invested substantial resources in adapting and implementing quality management practices in their operations. The objective of this study is to evaluate the effect of quality management practices on the operational performance in Aviation industry in Nigeria. However, the specific objectives are to determine the relationship and the effect of quality management practices and operational performance in aviation sector. This study design is a descriptive research survey design which was analyzed using correlation and multiple regression analysis to evaluate the relation and the effect of quality management practices on operational performance. These analyses were carried out using statistical data for social scientist (SPSS v.22). The study reveals that there are positive and statistically significant relationship between quality management practices and operational performance at 5% level of significance. The study also concludes that quality management practices have significant positive effect on operational performance of aviation industry in Nigeria. The study therefore recommends that quality management practices should be effectively managed in the industry because each practice improves different aspects of firms’ operational performance.},
 year = {2021}
}

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TY  - JOUR
T1  - The Effect of Quality Management on the Performance in Aviation Industry in Nigeria
AU  - Adesoji Kayode
Y1  - 2021/07/27
PY  - 2021
N1  - https://doi.org/10.11648/j.sjbm.20210903.17
DO  - 10.11648/j.sjbm.20210903.17
T2  - Science Journal of Business and Management
JF  - Science Journal of Business and Management
JO  - Science Journal of Business and Management
SP  - 203
EP  - 208
PB  - Science Publishing Group
SN  - 2331-0634
UR  - https://doi.org/10.11648/j.sjbm.20210903.17
AB  - The increasing demand by clients for better quality of transportation services in Nigeria has encouraged many companies especially in the aviation industry to provide quality services in order to grow in the marketplace. To meet this feat, the aviation industry in Nigeria has invested substantial resources in adapting and implementing quality management practices in their operations. The objective of this study is to evaluate the effect of quality management practices on the operational performance in Aviation industry in Nigeria. However, the specific objectives are to determine the relationship and the effect of quality management practices and operational performance in aviation sector. This study design is a descriptive research survey design which was analyzed using correlation and multiple regression analysis to evaluate the relation and the effect of quality management practices on operational performance. These analyses were carried out using statistical data for social scientist (SPSS v.22). The study reveals that there are positive and statistically significant relationship between quality management practices and operational performance at 5% level of significance. The study also concludes that quality management practices have significant positive effect on operational performance of aviation industry in Nigeria. The study therefore recommends that quality management practices should be effectively managed in the industry because each practice improves different aspects of firms’ operational performance.
VL  - 9
IS  - 3
ER  -

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Author Information

Adesoji Kayode

Department of Business Administration, Faculty of Management and Social Science, Nile University, Abuja, Nigeria

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APA Style

Adesoji Kayode. (2021). The Effect of Quality Management on the Performance in Aviation Industry in Nigeria. Science Journal of Business and Management, 9(3), 203-208. https://doi.org/10.11648/j.sjbm.20210903.17

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ACS Style

Adesoji Kayode. The Effect of Quality Management on the Performance in Aviation Industry in Nigeria. Sci. J. Bus. Manag. 2021, 9(3), 203-208. doi: 10.11648/j.sjbm.20210903.17

Copy | Download

AMA Style

Adesoji Kayode. The Effect of Quality Management on the Performance in Aviation Industry in Nigeria. Sci J Bus Manag. 2021;9(3):203-208. doi: 10.11648/j.sjbm.20210903.17

Copy | Download

@article{10.11648/j.sjbm.20210903.17,
  author = {Adesoji Kayode},
  title = {The Effect of Quality Management on the Performance in Aviation Industry in Nigeria},
  journal = {Science Journal of Business and Management},
  volume = {9},
  number = {3},
  pages = {203-208},
  doi = {10.11648/j.sjbm.20210903.17},
  url = {https://doi.org/10.11648/j.sjbm.20210903.17},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.sjbm.20210903.17},
  abstract = {The increasing demand by clients for better quality of transportation services in Nigeria has encouraged many companies especially in the aviation industry to provide quality services in order to grow in the marketplace. To meet this feat, the aviation industry in Nigeria has invested substantial resources in adapting and implementing quality management practices in their operations. The objective of this study is to evaluate the effect of quality management practices on the operational performance in Aviation industry in Nigeria. However, the specific objectives are to determine the relationship and the effect of quality management practices and operational performance in aviation sector. This study design is a descriptive research survey design which was analyzed using correlation and multiple regression analysis to evaluate the relation and the effect of quality management practices on operational performance. These analyses were carried out using statistical data for social scientist (SPSS v.22). The study reveals that there are positive and statistically significant relationship between quality management practices and operational performance at 5% level of significance. The study also concludes that quality management practices have significant positive effect on operational performance of aviation industry in Nigeria. The study therefore recommends that quality management practices should be effectively managed in the industry because each practice improves different aspects of firms’ operational performance.},
 year = {2021}
}

Copy | Download

TY  - JOUR
T1  - The Effect of Quality Management on the Performance in Aviation Industry in Nigeria
AU  - Adesoji Kayode
Y1  - 2021/07/27
PY  - 2021
N1  - https://doi.org/10.11648/j.sjbm.20210903.17
DO  - 10.11648/j.sjbm.20210903.17
T2  - Science Journal of Business and Management
JF  - Science Journal of Business and Management
JO  - Science Journal of Business and Management
SP  - 203
EP  - 208
PB  - Science Publishing Group
SN  - 2331-0634
UR  - https://doi.org/10.11648/j.sjbm.20210903.17
AB  - The increasing demand by clients for better quality of transportation services in Nigeria has encouraged many companies especially in the aviation industry to provide quality services in order to grow in the marketplace. To meet this feat, the aviation industry in Nigeria has invested substantial resources in adapting and implementing quality management practices in their operations. The objective of this study is to evaluate the effect of quality management practices on the operational performance in Aviation industry in Nigeria. However, the specific objectives are to determine the relationship and the effect of quality management practices and operational performance in aviation sector. This study design is a descriptive research survey design which was analyzed using correlation and multiple regression analysis to evaluate the relation and the effect of quality management practices on operational performance. These analyses were carried out using statistical data for social scientist (SPSS v.22). The study reveals that there are positive and statistically significant relationship between quality management practices and operational performance at 5% level of significance. The study also concludes that quality management practices have significant positive effect on operational performance of aviation industry in Nigeria. The study therefore recommends that quality management practices should be effectively managed in the industry because each practice improves different aspects of firms’ operational performance.
VL  - 9
IS  - 3
ER  -

Copy | Download